Voted 2020 Best Cosmetic Surgery Group in Los Angeles Times“Dr. Chong is someone you can truly trust. She is honest and genuine. She always explains in detail the procedure she is giving you. The whole office has a wonderful environment – relaxing and welcoming. I highly recommend Dr. Chong!” -M.F. (Patient since 2006)


Back Office Staff

Nicole Arnold Headshot
Nicole Arnold, Surgical Technician

Nicole is a Certified Surgical Technologist, and completed her externship at the Woman’s Pavilion at Hoag Hospital in Newport Beach. She has extensive experience in facial plastic surgery, and we are fortunate she has chosen to focus her talents in our office. She has a passion for helping patients, and being a Certified Personal Trainer she is able to guide our patients from consult to post operative care, while offering advice on proper nutrition and weight management.

Taylor Zvokel, Registered Nurse

Taylor provides support for our surgical team’s patient-centered approach for optimal outcomes. She is a graduate of Arizona State University – Edson College of Nursing and Health Innovation. Her time spent at the Mayo Clinic and VA Hospital provided her the opportunity to coordinate effective patient examination and assessment. Within the acute care setting, she managed respiratory monitoring while employing the highest standard of care utilizing universal precautions and infection control procedures. Peri-operatively, she provides patients educational support regarding their procedures, counsels them on healthy lifestyle habits, and helps to ensure preventative measures to support patients’ best outcomes. Taylor works in coordination with Dr. Chong on a daily basis to ensure our patients are supported, comforted, and prepared for their surgical journey and recovery process.

 

 

 


PLEASE CLICK HERE TO ACCESS OUR SECURE VIRTUAL CONSULTATION FORM

Our staff has been assembled by Dr. Chong with the mutual goal of providing our patients with the highest quality of service. We have created a welcoming and safe environment in which to serve our diverse clientele. Whatever your needs may be, surgical or non-surgical, our team members are able, affable, and available to address any questions or concerns.


 

Front Office Staff

Nancy Muller Headshot
Nancy Muller, Practice Administrator

Our office constantly strives to improve the patient care experience, by providing skilled and caring support services. Nancy brings a very special dimension to this mission, with her unique blend of qualifications, experience, and enthusiasm. A graduate of the University of Southern California and registered dental hygienist, Nancy makes it her goal to ensure the needs of each patient are handled efficiently and professionally. Nancy’s personal motto is “every patient is special”.

Erika Terzani Headshot
Erika Terzani, Patient Concierge
Erika joins our office with more than 25 years of customer relations experience within a variety of industries. Prior to her time with us, she spent many years within the health and beauty industry as a day spa owner, service provider and industry educator. As support staff to our practice administrator, Erika’s primary goal is to enhance the overall customer experience of each of our patients both online and in office.